Frequently Asked Questions
There is a problem with my order / I ordered the wrong size
Please contact customer service by emailing firstname.lastname@example.org. We will be glad to help you with any issues you may have.
How long will my order take to arrive?
Majority of orders are shipped through Canada Post, once you have received your order confirmation email; orders can take up to 10-14 business days to arrive. This is a very large timeframe but most orders will be completed much sooner.
What is your return policy?
Unused products may be returned within 30 days of purchases for a full refund.
What payment methods do you accept?
We take payments through either Stripe or Paypal. Both service accept most major credit cards.
Which charity do you donate to?
We currently donate a portion of proceeds to a local Toronto charity called SKETCH. They provide creative training initiatives for street-involved, homeless and at-risk youth.